Error Codes

Is your hot tub giving you error codes? Find the common ones down below. Sometimes minor blips in the programming can be solved with a simple power cycle (turn off the power for 30 seconds, then turn it back on)

 

Error Code	Problem	Solution
	No message on display. Power has been shut off to the tub. GFCI Breaker is tripped and will not reset	The GFCI has detected a problem with a component of your hot tub. Call your store for service.
	No message on display. Power has been shut off to hot tub. GFCI breaker is on but the control panel is blank. System fuse(s) are blown.	The control panel will be disabled until power returns. System resets time of day on each power-up. Call your store for service.
OHH or HH	“Overheat”- The hot tub has shut down. One of the sensors has detected 118°F/ 47.8°C at the heater.	DO NOT ENTER THE WATER. Remove the HEATSHIELD cover and allow water to cool. Once the heater has cooled, reset by pushing any button. Check to see whether the knife valve on return side of the heater is closed. If closed, ensure that all knife valves are in the up or open position. If hot tub does not reset, shut off power to the hot tub and call your Beachcomber store.
OHS or OH	“Overheat”- The hot tub has shut down. One of the sensors has detected that the hot tub water is 110°F/ 43.3°C.	DO NOT ENTER THE WATER. Remove the hot tub HEATSHIELD and allow water to cool. At 107°F/ 41.7°C. the hot tub should automatically reset. Follow action required for “OHH”. If hot tub does not reset, shut off power to the hot tub and call your store.
ICE or IC	“Ice”- Potential freeze condition detected.	No action required. The Pumps and blower will automatically activate regardless of hot tub status.
SY or STBY	Hot tub is in Standby mode.	Make sure the MICROFILTER is back in place before pressing any button to remove from Standby
SnA or SA	Hot tub is shut down. The sensor that is plugged into the sensor “A” jack is not working.	If the problem persists, contact your store. (May appear temporarily in an overheat situation and disappear when heater cools.)
Snb or Sb	Hot tub is shut down. The sensor that is plugged into the sensor “B” jack is not working.	If the problem persists, contact your store for service.
SnS or Sn	Sensors are out of balance. If this is alternating with the temperature, it may just be a temporary condition. If the display shows only this message (periodically blinking), the hot tub is shut down.	If problem persists, contact your store for service. Follow action required for “SnA”.
LF	Persistent low flow problems. (Display on the fifth occurrence of the “HFL” message within 24 hours. Heater is shut down, but the other hot tub functions continue to operate normally.	Follow action required for the “HFL” message. Heating capacity of the hot tub will not reset automatically; you may press any button to reset.
HFL or HL	A substantial difference between the temperature sensors was detected. This could indicate a flow problem.	Check water level in hot tub. Refill if necessary. If the water level is okay, make sure the pumps have been primed. If problem persists try these solutions: MICROFILTER is dirty: Turn power to tub off at GFCI or power disconnect, remove MICROFILTER and clean or replace. Air lock in system: Locate air bleed thumb screws and open partially to release air in piping. Debris in Hush Pump System: Call your store for service or shut down system, close all knife valves and remove face plate from Hush Pump SystemTM to remove debris. Circulation pump failed or frozen: If freezing suspected, place trouble light or space heater around equipment to thaw out pump and external piping and call your store for service.
dr	Possible inadequate water flow detected in heater after a 2nd heater test.	Check that all knife valves are open, then check water level in hot tub. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset.
drY or dY	Confirmed inadequate water flow detected after 3rd dr.	Use same action as DR. Make sure circulation pump is running. If circulating pump is not running call your store for service.
Pr	When your hot tub is first actuated, it will go into Priming Mode.	The Priming Mode will last up to 4 minutes and then the hot tub will begin to heat and maintain water temperature in Standard Mode.
--F / --C	Temperature unknown.	After the pump has been running for 2 minutes, the temperature will be displayed.
Std / St Standard	The hot tub heater is operating in Standard Mode. (may only display briefly)	No action required
Ecn / Ec Economy	The hot tub heater is operating in Economy mode. Only heats during filter cycle. This may cycle with displaying the temperature.	No action required. Press the temperature button then the light button before the temperature stops flashing. Perform this action as many times as necessary to get back to St or Std Mode.
SLP / SL SLEEP	The hot tub heater is operating in Sleep Heating mode. Heat stays off until temperature drops to 20°F/10°C	No action required. Press the temperature button then the light button before the temperature stops flashing. Perform this action as many times as necessary to get back to St or Std Mode.